CURRENT EDITION / EN

Website Terms of Use

OOO Mezhdunarodny Dom Chaya (International Tea House LLC) — cafex-expo.ru

Version of 05.09.2026. Effective from 05.09.2026.

This English text is provided for information only. The legally binding version is the Russian one, available at https://cafex-expo.ru/ru/legal/terms. In case of any discrepancy the Russian version prevails.

1. General provisions

1.1. These Website Terms of Use (the Terms) govern the relationship between International Tea House LLC (OGRN 1157746645660, INN 7729467886; the Organiser) and any person using the website https://cafex-expo.ru and its subdomains (the Website, the User).

1.2. The Terms constitute an offer by the Organiser to enter into an agreement on the terms set out below in accordance with Articles 435 and 437 of the Civil Code of the Russian Federation. The agreement is deemed concluded when the User begins using the Website (implied acceptance, Article 438(3) of the Civil Code).

1.3. Use of the Website includes: viewing materials published on the Website; registration and authorisation; completing and submitting forms; placing orders; uploading and posting materials; and using any other functionality of the Website.

1.4. By starting to use the Website, the User confirms that they have read the Terms in full, accept them and undertake to comply with them. A User who does not agree with the Terms must cease using the Website.

1.5. These Terms do not govern the purchase of tickets or participation in the exhibition — those relations are governed by the Public Offer, and the processing of personal data by the Privacy Policy.

1.6. The Website is intended for persons aged 18 and over. Use by a person under 18 is permitted with the consent and under the supervision of a parent or other legal representative, who is responsible for such use.

2. Purpose of the Website

2.1. The Website is the official information resource of the CAFEX exhibition and provides: publication of information about the exhibition, its business programme and participants; visitor registration and ticket sales; acceptance of applications from exhibitors, partners, speakers and media representatives; publication of news and industry materials; and delivery of service messages and (subject to separate consent) newsletters.

2.2. The Organiser may at any time change the composition, design and functionality of the Website, restrict access to individual sections and carry out maintenance work, suspending the operation of the Website. The Organiser endeavours to schedule planned works at times of lowest load and to give notice of prolonged interruptions.

2.3. Information on dates, venue, programme and participants is provided for information purposes and may change. The information published on the Website at the time of access is deemed current. The Organiser's service obligations are determined by the Public Offer and the contracts concluded.

3. Registration and user account

3.1. Certain sections and services are available after registration. The User undertakes to provide accurate, correct and complete information and to keep it up to date.

3.2. Providing inaccurate information may result in the order not being performed, in refusal of accreditation or in refusal of admission to the exhibition. The User bears the risk of the consequences.

3.3. The User is responsible for keeping their access credentials (login, password, one-time codes) confidential and is liable for all actions performed using their account. Any unauthorised access must be reported immediately to info@cafex-expo.ru.

3.4. The Organiser may block or delete an account if the User breaches these Terms, Russian law or the rights of third parties, or where there is reasonable suspicion of unlawful activity, giving notice to the User where this does not frustrate the purpose of the blocking.

3.5. The User may at any time request deletion of their account by writing to info@cafex-expo.ru. Deletion of an account does not terminate obligations under contracts already concluded and does not override statutory retention requirements.

4. Exhibitor personal account

4.1. The Organiser provides exhibitors, partners and other counterparties with access to a personal account on the Website (the Personal Account) — a restricted section used to enter company details, submit service applications, accredit personnel and track the status of interaction with the Organiser.

4.2. Access to the Personal Account is granted to an authorised representative of the organisation. The person obtaining access confirms that they act on behalf and in the interests of the organisation within the scope of their authority. The Organiser may request documents confirming that authority.

4.3. Legal nature of actions in the Personal Account. Actions performed in the Personal Account (completing the profile, submitting an application, selecting services, uploading materials, confirming information) are of an organisational and technical nature. Such actions:

(a) do not constitute an offer or acceptance, an electronic signature or the signing of a document;

(b) do not conclude, amend or terminate a contract and do not confirm acceptance of services;

4.4. The contract, supplementary agreements, invoices, acceptance certificates and other documents are drawn up separately outside the Personal Account and sent through a channel agreed by the parties, including an electronic document management operator or in hard copy. Legal consequences arise from those documents, not from records in the Personal Account. The public offer for Ticket sales does not apply to exhibitor relations.

4.5. Information displayed in the Personal Account (statuses, amounts, lists of services, floor plans) is informational, reflects the current state of the Organiser's work and may be refined. In the event of a discrepancy between the Personal Account data and documents signed by the parties, the documents prevail.

4.6. Information entered in the Personal Account is transferred by the Organiser to its accounting systems and used to prepare contractual documents, publish exhibitor information on the Website and in the official catalogue, arrange accreditation and organise participation.

4.7. The User must keep the Personal Account credentials confidential and immediately notify the Organiser of any unauthorised access. All actions performed using the account are deemed performed by the User and the organisation they represent until the Organiser receives such notification.

4.8. The organisation must promptly terminate access for employees who have ceased to be authorised, by notifying the Organiser accordingly.

4.9. By entering into the Personal Account the personal data of its employees and representatives (full name, position, contact details), the User confirms that it has legal grounds to transfer them to the Organiser and has informed those persons that their data will be processed by the Organiser as set out in the Privacy Policy.

4.10. By uploading materials for publication (company description, logo, product images, catalogue texts), the User confirms that it holds the rights to such materials and grants the Organiser a licence to use them on the terms of clause 6.5 of these Terms. The Organiser may refuse to publish materials that do not comply with the law, technical requirements or the exhibition's subject matter.

4.11. The Organiser may suspend or terminate access to the Personal Account in the event of a breach of these Terms, outstanding amounts or termination of the contractual relationship. Access to the Personal Account is not guaranteed as a standalone service; technical interruptions in its operation do not constitute a breach of the Organiser's contractual obligations.

4.12. The Organiser is not liable for the consequences of the User entering inaccurate or incomplete information, including errors in the catalogue, accreditation and documents prepared on the basis of such information.

5. User obligations

5.1. The User undertakes not to use the Website to:

(a) post or distribute materials that infringe Russian law or the rights and legitimate interests of third parties, contain calls to extremist or other unlawful activity, propaganda of violence and cruelty, or incitement to hatred or enmity or the degradation of dignity on grounds of sex, race, nationality, language, origin, religion or social group;

(b) post false information or insults directed at individuals, organisations or public authorities;

(d) impersonate another person, an organisation's representative or a member of the Organiser's staff without proper authority;

(e) distribute advertising, spam or other messages not agreed with the Organiser;

(f) collect other users' personal data;

(g) disrupt the normal operation of the Website, including by means of malware, automated data collection tools (parsers, robots, scanners) without the Organiser's written consent, actions creating excessive load on the infrastructure, or attempts to gain unauthorised access to the Website, its sections or other users' data;

(h) circumvent technical restrictions, decompile or modify the Website's software.

5.2. The User undertakes not to use obscene language or indecent and offensive imagery and expressions on the Website.

5.3. The Organiser may (but is not obliged to) review materials posted by the User before or after publication and may at its discretion refuse to publish or remove them, including without prior notice, where they breach the Terms or the law.

6. Intellectual property

6.1. The Website, its design, software code, structure, texts, photographs, illustrations, videos and databases, as well as trademarks, logos, trade names and other means of individualisation, including the CAFEX designation, are results of intellectual activity and means of individualisation owned by the Organiser or used by it on lawful grounds.

6.2. Use of any Website materials is permitted only with the rightholder's consent, except in cases of free use expressly permitted by the Civil Code of the Russian Federation.

6.3. Quotation of Website materials for informational, scientific, educational or polemical purposes is permitted to the extent justified by the purpose, with mandatory attribution and an active hyperlink to the relevant page of the Website.

6.4. Use of the CAFEX designation, exhibition logos and other means of individualisation in advertising, commercial and marketing materials is permitted only under written authorisation from the Organiser or to the extent provided by a contract concluded with the Organiser.

6.5. By posting any materials on the Website (texts, images, video, applications, presentations, company details for the catalogue), the User confirms that they hold the necessary rights and grants the Organiser a royalty-free non-exclusive licence to use such materials for the purposes of organising, holding and publicising the exhibition — for reproduction, distribution, communication to the public, public display, translation and adaptation to the extent necessary, worldwide, for the term of the exclusive right. The Organiser may credit the User as the source.

6.6. The User warrants that the materials posted do not infringe third-party rights and will independently settle any third-party claims relating to such materials.

7. Filming and coverage of the event

7.1. Photography, video recording and audio recording of public sessions of the business programme are carried out at the exhibition by the Organiser and persons authorised by it for the purposes of covering and promoting the exhibition.

7.2. Materials filmed in places open to free access and at public events may be used by the Organiser without separate consent under Article 152.1(1)(1)–(2) of the Civil Code of the Russian Federation, provided the image of a particular person is not the principal subject of the use.

7.3. Where the image of a particular person is the principal subject of the use, such use is based on that person's separately documented consent.

7.4. A person who does not wish to be filmed may inform the Organiser's representative at the venue or write to info@cafex-expo.ru specifying details sufficient to identify the material; the Organiser will consider the request and, where justified, discontinue use of the material.

8. Messages and mailings

8.1. In connection with use of the Website, registration and ordering, the Organiser sends service (organisational) messages: confirmations, Tickets, information on the venue and opening hours, changes to the programme and access rules, and responses to enquiries. Such messages are not advertising and are sent to enter into or perform a contract, provide the requested service or comply with law. Details are set out in the Service Communications Notice.

8.2. Advertising messages (news, invitations, partner and commercial offers) are sent only with the User's prior separate consent under Article 18(1) of Federal Law No. 38-FZ of 13 March 2006 "On Advertising" — see the Consent to Receive the E-mail Newsletter. Such consent is not a condition of using the Website, placing an order or attending the exhibition.

8.3. Unsubscribing from advertising mailings is done via the "Unsubscribe" link in the e-mail or by writing to info@cafex-expo.ru. The Organiser ceases sending advertising messages immediately upon receipt of such request.

8.4. The Organiser is not liable for delays, failures, incorrect or untimely delivery of messages caused by circumstances beyond its control, including the operation of mail services, spam filters and telecommunications operators. The Organiser may re-send a message.

9. Cookies and personal data

9.1. The Website uses cookies and similar technologies. The categories used, their purposes and how to manage them are described in Section 6 of the Privacy Policy.

9.2. Personal data are processed in accordance with Federal Law No. 152-FZ of 27 July 2006 "On Personal Data" and the Privacy Policy published at https://cafex-expo.ru/ru/legal/privacy.

9.3. A User transferring third parties' personal data to the Organiser (including when registering employees of their organisation) confirms that they have legal grounds for such transfer and have informed those persons that their data will be processed by the Organiser.

10. Links to third-party resources

10.1. The Website may contain links to third-party websites and services. The Organiser does not control such resources and is not responsible for their availability, content, privacy practices or any consequences of their use.

10.2. The User follows external links at their own risk. The User's relations with the owners of third-party resources are governed by those resources' own documents.

11. Liability and limitations

11.1. The Website and its services are provided "as is". The Organiser does not warrant uninterrupted or error-free operation of the Website, its suitability for the User's particular expectations, or the preservation of materials posted by the User.

11.2. The Organiser is not liable for: inability to use the Website for reasons beyond its reasonable control (network failures, providers' acts, the User's hardware and software); loss of data caused by the User's actions or breach of the Terms; or the content of materials posted by Users.

11.3. The Organiser is liable in accordance with Russian law. The limitations of liability in this Section do not apply to relations with consumers to the extent they conflict with the Law of the Russian Federation "On Protection of Consumer Rights": terms that impair consumer rights compared with the rules established by law are void.

11.4. The User is liable for breach of these Terms and undertakes to reimburse the Organiser for documented losses caused by such breach, including amounts recovered from the Organiser on claims by third parties whose rights have been infringed by the User's actions.

12. Amendments to the Terms

12.1. The Organiser may amend these Terms unilaterally. A new version takes effect upon publication on the Website unless the version itself provides otherwise.

12.2. The publication and effective dates are stated at the top of the document. Material amendments affecting registered users are additionally communicated through an available contact channel where such notice is possible and required by the nature of the amendment or by law.

12.3. Amendments do not apply to contracts concluded before they take effect, unless expressly agreed by the parties or required by law.

12.4. Continued use of the Website after the amendments take effect constitutes the User's agreement with the new version.

13. Governing law and dispute resolution

13.1. These Terms and the parties' relations are governed by the law of the Russian Federation.

13.2. The parties will seek to settle disagreements by negotiation. Claims are sent to info@cafex-expo.ru or by post to the Organiser's address and are considered within 30 (thirty) calendar days of receipt, unless another period is prescribed by law.

13.3. Disputes not settled through the claim procedure are resolved in court in accordance with Russian law. Disputes involving consumers are heard under the jurisdiction rules of the Law "On Protection of Consumer Rights" and procedural legislation, at the consumer's option.

13.4. If any provision of the Terms is held invalid, this does not affect the validity of the remaining provisions.

14. Details and contacts

International Tea House LLC (OOO "Mezhdunarodny Dom Chaya")

OGRN 1157746645660, INN 7729467886, KPP 772901001
Registered address: 119526, Moscow, ul. 26-ti Bakinskikh Komissarov 4, bldg 3, apt. 48
Postal address: 123060, Moscow, ul. Berzarina 36, bldg 2, office 415
Telephone: +7 (495) 935-87-07
E-mail: info@cafex-expo.ru
Ticket enquiries: tickets.service@cafex-expo.ru